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SuPAR ComposerData Transfer

Data Transfer

Data Transfer sends .spproject files to the iPad (or receives them back) over a USB cable.

  1. Connect the iPad to the PC with a USB cable.
  2. Open the SuPAR App on the iPad and keep it open on the Data Transfer screen.
  3. Click Data Transfer in Composer and select the transfer mode (Receive or Send).
  4. Select the files and send or receive them.

Data transfer dialog

Data transfer

iPad connected to a PC

Troubleshooting

  • Check file name and path limits: the .spproject file name must be at most 127 characters and the file path must not exceed 255 characters.
  • Unplug the USB cable and reset Location & Privacy:
    1. Disconnect the USB cable from both the PC and the iPad.
    2. Close both the SuPAR App and Composer.
    3. On the iPad, go to Settings → General → Reset or Transfer → Reset → Reset Location and Privacy.
    4. Start the App and Composer again, then reconnect the USB cable.
    5. When prompted with Trust this computer?, select Trust.
  • Check the USB port: make sure the port works — Windows should recognise the iPad and display its photos.
  • Check cables/adapters: verify that the cables, extensions or adapters you use support data transfer.
  • Check iOS version compatibility: make sure the SuPAR version is compatible with your iOS version.
    • For iOS 16, use SuPAR version 2022.2.
    • For iOS 15, you can use up to SuPAR version 2022.1, but not higher.
  • Ensure Apple Mobile Device Service is running: confirm that the Apple Mobile Device Service is running. Accessing Task Manager may require admin privileges.
  • Driver installation: if the issue persists, try installing the iPad driver from a local file.